MANAGED DETECTION AND RESPONSE SERVICES

Managed Detection and Response Services: Choose Your Plan

Our customized MDR + MSSP program acts as an extension of your team – an extra layer of security against threats that helps you stay one step ahead of dangerous attackers.

Fit for Your Needs

Choose from our two program options: MDR + MSSP CORE and MDR + MSSP MAX

Get Immediate Visibility, Insights, and Remediation

IDENTIFY

Following a comprehensive look at your organization’s security posture and compliance, we identify your vulnerabilities, risks, and liabilities.

PERSONALIZE

Based on a personalized assessment of your needs, business goals, and security posture, you can be confident our strategies are tailored to your organization. 

BUILD RESILIENCE

With best-fit technology solutions and a customized security roadmap, we provide visibility into security risks, eliminate blind spots, and build confidence and resilience.

EDUCATE

Nothing is a one-time solution. We provide ongoing support, manage and maintain your security program, build resilience, and prepare you for the future. 

“As part of our cybersecurity and incident response team, we have to augment with DirectDefense, and their team helps us implement incident response 24/7. With their help, we always have people with hands on keyboards and eyes on glass, and we wouldn’t be able to staff that in a robust enough way within our organization alone.”

 — VP and CIO / Marine Recreation & Technology Company

We Find What Others Miss

Our program-specific approach to your security is what sets DirectDefense apart. We know solutions aren’t one-size-fits-all, and we’ll put in the extra work to make sure your cybersecurity program is successful.

• Custom alerts, playbooks & threat response strategies
• Remote security monitoring & management
• Proactive compliance support & tactical risk management
• Direct access to our fully-staffed U.S.-based SOC
• 30-minute SLA-driven incident response time

What You Get With Your MDR + MSSP Program

Security Information and Event Management (SIEM):

DirectDefense manages the three critical capabilities of SIEM: threat detection, investigation, and time to respond. We take the immense amount of data gathered from your entire networked environment and make it accessible to you with reporting and forensics about security incidents. Also included in managed detection and response + MSSP services is alert monitoring based on analytics matching a certain rule set to ensure your organization is compliant and safe from cyber threats.

Breach Detection:

Through a simulated cyber and physical security incident event, we train staff and leadership on network breach detection and test your organization’s response and readiness planning. During these 30-day exercises, we work with you to create purposely overwhelming security incidents so we can find the vulnerabilities in your response plans and make improvements.

Managed Endpoint Detection & Response:

We ensure your security solutions are expertly installed, continuously tuned, and monitored 24×7 by seasoned analysts. We correlate and analyze security events across your environment to detect threats in real time, respond immediately, and reduce risk, freeing your internal teams and helping you meet compliance requirements without sacrificing operational efficiency.

Phishing Email Analysis:

Need a deeper review of a suspicious email or attachment? As part of our managed detection and response + MSSP services, we can analyze the email and attachments in question for malicious intent.

Incident Response (IR):

You had a security incident – now what? If your company experiences a breach, your incident response plan is what’s going to get you through it. Not only is it critical to have an IR plan, but your team must also know how to execute it. As your partner, we’ll support you from detection through future prevention with expert incident response services designed to align your employees around the plan so you’ll always be able to get back to business as usual as quickly as possible. 

Vulnerability Management:

Securing your organization against vulnerabilities, and having a plan in place to remediate any threats, requires a multi-pronged managed detection and response approach. Our remediation & vulnerability services provide a security assessment to identify existing vulnerabilities, guide your team on threat identification and how to respond, and assist in remediation efforts to fix blind spots found during your security assessment.

Security Operations Management:

Security management is critical to keep you informed of security threats to your organization. And it doesn’t have to be complicated. One system can generate alerts and help you prioritize them. All the while, you can be assured your security management approach is keeping you within compliance guidelines. As part of this service, we will also help you set up and maintain a security operations center (SOC), which provides continuous security monitoring. Your DirectDefense team conducts security operations management like traffic and data monitoring and is prepared to enact a response and remediation plan in the event of a security incident.

Threat Analysis:

In the planning phases of a business initiative involving new IT systems and/or application rollouts, threat and SWOT analyses can fall to the wayside. Even existing business functions often are not adequately assessed for security risk until something happens to bring it to the top of the list. We provide a detailed threat analysis report and help position your organization for a successful future state.

MDR + MSSP Core

Get the core security services you need to be in compliance and stay protected.

MDR + MSSP MAX

Get the best-practice approach to protecting your entire network and staying ahead of compliance.