How Managed Detection and Response + MSSP is Delivered

Detection: We gain wide visibility into your network and systems to enable better threat detection. Any concerning behavior or anomalous activity is identified for further investigation.

Investigation & Validation: We move fast to investigate a threat, identifying the risk and validating the incident to ensure a proper and effective response.

Reporting: We provide transparent communication in our detection and investigation process so your team understands the entire response effort.

Response: We employ the most appropriate response with best-fit technology and/or procedures  and threat mitigation strategies to help get you back to business as usual and as quickly as possible.

Choose Your Managed Detection and Response + MSSP Services

MDR + MSSP Core

Get the core security services you need to be in compliance and stay protected.

MDR + MSSP Max

Get the best-practice approach to protecting your entire network and staying ahead of compliance.

Areas Covered by Our Managed Detection and Response + MSSP Services

Security Information & Event Management (SIEM): DirectDefense manages the three critical capabilities of SIEM: threat detection, investigation, and time to respond. We take the immense amount of data gathered from your entire networked environment and make it accessible to you with reporting and forensics about security incidents. Also included in managed detection and response + MSSP services is alert monitoring based on analytics matching a certain rule set to ensure your organization is compliant and safe from cyber threats.

Breach Detection: Through a simulated cyber and physical security incident event, we train staff and leadership on network breach detection and test your organization’s response and readiness planning. During these 30-day exercises, we work with you to create purposely overwhelming security incidents so we can find the vulnerabilities in your response plans and make improvements.

Endpoint Protection: Whether you have an on-premise endpoint security solution or a cloud-based one, managed detection and response + MSSP provides continuous protection from your internal corporate network to outside your firewall. Reduce the cost and complexity of managing endpoint security while achieving compliance with the regulations, laws, and standards that call for endpoint protection controls.

a portrait of Jim Broome, President and CTO of DirectDefense

Combat Cyber-Anxiety With More Powerful Security

Email Security: Email is a popular medium for the spread of malware, spam, and phishing attacks. Attackers use deceptive messages to entice recipients to divulge sensitive information, open attachments, or click on hyperlinks that install malware. Email is also a common entry point for attackers looking to gain access to a network and breach confidential company and client data. A secure email solution from DirectDefense will ensure the protection of private information in email communications and accounts from unauthorized access, loss, or compromise.

Phishing Analysis: Need a deeper review of a suspicious email or attachment? As part of our managed detection and response + MSSP services, we can analyze the email and attachments in question for malicious intent.

Incident Response (IR): You had a security incident – now what? If your company experiences a breach, your incident response plan is what’s going to get you through it. Not only is it critical to have an IR plan, but your team must also know how to execute it. As your partner, we’ll support you from detection through future prevention with expert incident response services designed to align your employees around the plan so you’ll always be able to get back to business as usual as quickly as possible. 

Vulnerability Management: Securing your organization against vulnerabilities, and having a plan in place to remediate any threats, requires a multi-pronged managed detection and response approach. Our remediation & vulnerability services provide a security assessment to identify existing vulnerabilities, guide your team on threat identification and how to respond, and assist in remediation efforts to fix blind spots found during your security assessment.

Security Operations Management: Security management is critical to keep you informed of security threats to your organization. And it doesn’t have to be complicated. One system can generate alerts and help you prioritize them. All the while, you can be assured your security management approach is keeping you within compliance guidelines. As part of this service, we will also help you set up and maintain a security operations center (SOC), which provides continuous security monitoring. Your DirectDefense team conducts security operations management like traffic and data monitoring and is prepared to enact a response and remediation plan in the event of a security incident.

Threat Analysis: In the planning phases of a business initiative involving new IT systems and/or application rollouts, threat and SWOT analyses can fall to the wayside. Even existing business functions often are not adequately assessed for security risk until something happens to bring it to the top of the list. We provide a detailed threat analysis report and help position your organization for a successful future state.

Web Application Firewall (WAF): As the threat surface continues to widen for companies in all industries across the globe, a web application firewall is more important than ever. A WAF filters, monitors, and blocks HTTP traffic to and from a web application – detecting and blocking anything malicious. Our WAF service will help you secure your web apps, meet compliance requirements, and establish ongoing processes and procedures.

Solutions Managed

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Learn more about our Managed Detection and Response + MSSP services and what’s included.